Frequently Asked Questions
How do I purchase Chief products?
How do I locate my regional sales representative?
Where is Chief located
How do I get pricing information and are discounts available for large orders?
How quickly can I receive my order?
What is your damaged goods/return policy?
What is your Return Authorization Policy?
Are Chief products covered under a warranty?
Q: How do I know which projectors will work with the LCDA Series?:
A: The LCDA Series can be used for any projector that will fit within the maximum equipment size; refer to the dimension chart and diagram on the Catalog Page download available on the Downloads tab. Q: How do I know which LCDA mount to select?:
A: Verify that your projector can be non-inverted. Find the model with the maximum equipment dimensions that best fit your projector dimensions. Q: Do I need to order a projector bracket?:
A: No projector bracket is needed with the LCDA Series. The projector rests on a tray and the mount adjusts around it for a secure fit. Q: How much weight does the mount hold?:
A: Each mount is custom designed to support the weight of the projector models specified. However, your ceiling must hold at least 5x the total weight of your installation. Q: Do I need any additional accessories to install the LCDA?:
A: The LCDA can be flush mounted to the ceiling by ordering the CMA250 Ceiling Mount Adapter for a low-profile, simple installation. However, often times you will need to lower the projector from a structural, finished or suspended ceiling. For these common applications, you will want to order the appropriate accessories. Q: If I use the LCDA with a Suspended Ceiling Kit, do I need an extension column?:
A: Yes. Any length 1 1/2" NPT threaded extension column will work with Chief's Suspended Ceiling Kits.