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Our partnerships are invaluable, and you have our unwavering pledge to communicate with you and keep you informed of any changes in our service levels, hours, and operations. This page will serve as a hub to provide real-time operational updates, so check back frequently. You can find EMEA updates here.

Holiday Observances

As the end of the year and the holiday season draws closer, we wanted to inform you of some upcoming facility closures (local time) to ensure you have ample time for order fulfillment.

United States

Product Label Update: Select Chief and Middle Atlantic Products

It is possible that information may have been missing on select Chief and Middle Atlantic product labels no earlier than 1/31/2023 and no later than 9/19/2023. While there was no impact to the quality or safety of these products, you may view the list of products that may have been affected here.

For questions, please contact av.ordersupport@legrand.com or call 1-866-977-3901.

Da-Lite Electronics Enhancements 

Affects Select Electric Screen Products with Built-In Low Voltage Control

Da-Lite motors with built-in low voltage control (some may recognize these as “Smart” Motors) are soon to be enhanced to provide a more efficient and user-friendly installation experience. See the following affected products and projected effective dates:

If you’re planning a project with connection to a third-party controller, this WILL CHANGE your cable run location. 

Click Here to Learn More on How You Should Prepare.

Thank you for your business and continued support.