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Customer Assurance Program

Reliable Network, Reliable System

When you install a Luxul certified network we guarantee the performance of the network-including wifi coverage. If the network doesn’t perform or provide full coverage, we will make it right at no additional cost to you.

The Right Design

Based on Your project plans, Luxul engineers will provide a custom network design.

Luxul Equipment Stacked

The Right Equipment

The certified design will provide you with a list of both required and optional equipment.


The Right Management

Complete the network design with ProWatch for remote monitoring and management.

Luxul CAP Register Now

Step 1: Register Now

Please review the TERMS & CONDITIONS, then start by registering your project below.

Click Here to Get Started.
Luxul CAP Build a Network

Step 2: Build a Network

Luxul engineers will provide a complete network design. Install the network based on the design.

Luxul CAP Support

Step 3: Support

If you need assistance configuring the network an advanced support team engages immediately.



Contact tech support if you experience an issue. Your design will be on file.


If you have a product failure we will provide an advanced replacement of any Luxul product.


If the design does not perform (wired or wireless) we’ll make it right by providing any additional network equipment, at no cost to you.