Customer Assurance Program
Enjoy guaranteed network reliability with Luxul
Eliminate the Stresses of Network Design
When you install a Luxul-certified network designed by our engineers, we guarantee the performance of the network, including Wi-Fi coverage. If the network doesn't perform or provide full coverage, we will make it right at no additional cost to you.
How It Works
Step 1
Register for Design Help
Please review the TERMS & CONDITIONS, then click below to submit your network design project request.
Step 2
We Build A Network Design for You
At no cost to you, Luxul engineers will provide a complete network design tailored to your needs. The certified design includes a list of required and optional equipment. Install the network based on the design.
Step 3
Access to Our Support Team
If you need assistance configuring the network, and advanced support team engages immediately.
See How it Works
Our Commitments to Your Confidence
Luxul's three guarantees protect your network project from unexpected, unnecessary problems, allowing you to focus on work that utilizes your expertise to deliver the most value to your customers.
Our Assistance Is Always One Call Away
Our free lifetime support means our tech support team is available long after installation to help if you experience and issue. They will have your network design on file for easy reference.
Your Investments Protected by 3-Year Warranty
If you have a product failure we will provide an advanced replacement of any Luxul product.
The Right Equipment
If the network design we provide does not perform (wired or wireless), we'll make it right by providing any additional network equipment that's required, at no cost to you.
