Frequently Asked Questions
How do I purchase Chief products?
How do I locate my regional sales representative?
Where is Chief located
How do I get pricing information and are discounts available for large orders?
How quickly can I receive my order?
What is your damaged goods/return policy?
What is your Return Authorization Policy?
Are Chief products covered under a warranty?
Q: Do I need any special tools to operate the MicroZone?
A: No, use a standard #2 screwdriver to quickly align the projected image to the screen.Q: How does Centris Technology make installation easier?
A: Centris allows you to easily align the projector to the screen with fingertip adjustments. When you let go of the projector, the image stays aligned to the screen.Q: Do all Elite mounts include Q-Lock Security?
A: No. The standard version of the RPA Elite Series (RPM-xxxx) includes All-Points Security. For enhanced security order the RPA Elite with Q-Lock (RPMA, RPMB, RPMC).Q: Can I order different key options for the Elite with Q-Lock?
A: Yes, simply add an "A," "B," or "C" to the product number to designate one of the key options.