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Legrand | AV is committed to delivering AV’s most innovative infrastructure solutions to you on time. 2020 sometimes has other plans. That said, our partnership is invaluable and you have our unwavering pledge to communicate with you and keep you informed of any changes in our service levels, hours, and operations.

This page will serve as a hub to provide real-time operational updates, so check back frequently.


Vaddio Inventory & Lead Times

The Vaddio team in Minnetonka, MN has taken great strides and restored the standard lead times you expect from the Vaddio brand. We are confident in our ability to deliver our full portfolio within a matter of days, not weeks. Please see product pages for real-time, accurate lead time information by product.


Chief Inventory

Chief is performing physical inventory Thursday, November 19- Friday, November 20th . Throughout this time we will continue to ship from stock, however, manufacturing of made to order and items out of stock will resume Monday, Nov 23rd.


C2G Shipments

C2G is currently experiencing delayed shipments for express, web, and ground orders out of the Ohio facility. Same day/express orders are currently shipping next day while ground orders are typically shipping withing two days. We recognize that these timelines may impact your projects and are working relentlessly to returning shipping times to normal. For high priority orders, please work directly with your C2G or Legrand | AV representative.


Holiday Hours

Many thanks to our customers this holiday season. Our offices will be closed 2 hours early November 25th and all-day November 26th & 27th to provide our teams time to celebrate with their families. In addition to these changes in service hours are the following exceptions:

  • Da-Lite operations will be closed November 23 - 27th; Sales & Customer Care teams will, however, be available November 23 - 25th to process orders and provide support.

  • Sanus team members will be available 9am - 10pm November 27th to support Black Friday needs.

  • Canadian and International offices will remain open all week for traditional business hours.