Frequently Asked Questions
How do I purchase Chief products?
How do I locate my regional sales representative?
Where is Chief located
How do I get pricing information and are discounts available for large orders?
How quickly can I receive my order?
What is your damaged goods/return policy?
What is your Return Authorization Policy?
Are Chief products covered under a warranty?
Q: Is the SL236 plenum rated?
A: No. The SL236 is rated for use in Other Environmental Air Spaces, not in Plenums, and is in compliance with the National Electrical Code requirements outlined in NEC Article 300.22 C when installed in accordance with Chief's installation instructions.
Q: How do I mount my projector to the lift?
A: One SLB bracket is required to attach it to the lift. The SLB bracket is a separate part number and is used only for Chief lifts. You order the same suffix as the RPA but use an SLB prefix.
Q: How do I adjust the "show" position?
A: Simply adjust the limit switch located in the outside bottom corner of the lift with a screwdriver. Adjusts within travel range of 4" to 36".
Q: How do I service my projector?
A: Extend the lift to the service position. The center cradle removes for easy projector access without losing registration.
Q: What do I need to control the lift with AMX/Crestron type systems?
A: Provide a minimum of two dry contacts to control the unit. One dedicated for extend. One dedicated for retract. A third may be added for the service position.
Q: Can I wire more than one control device?
A: Yes, you can piggyback systems as long as you are not using latching switches.
Q: Can I control another device, such as a screen, by using the lift's low-voltage controller?
A: Yes, Chief's controller provides two dry latching contacts to control another device.
Q: What if my projector needs time to cool down before the lift closes?
A: If the projector has a 5V-30V trigger, Chief's lift can be wired to sense the trigger and extends/retracts with the ON/OFF function of the projector.
Q: Does the SL236 fit inside a 2' x 2' suspended ceiling ?
A: The SL236 is slightly larger than the 2' x 2' ceiling tile opening. Some modification of the ceiling track will be necessary to install the lift.